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FAQ
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Does it work at my location?Revolt Broadband leverages already existing cellular infrastructure to bring internet to all our users throughout America. As long as you can get a 4G LTE signal with AT&T Wireless at your location, you can expect good to decent coverage with our hotspots. Not sure if you have signal? Open a live chat and ask a team member for help! We do not restrict the location you use your device. You can move it between homes or take it with you on vacation - as long as you have cellular coverage, you will have service with us. Have more questions about coverage? Open a live chat and ask a team member for help!
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What kind of speeds can I expect?Speeds will depend on many factors - most importantly signal strength to your closest cell tower. You can check your speeds with your current cellular provider by running a SpeedTest on your cell phone while connected to data - you should expect similar speeds to what you currently get. Our services operate on the AT&T Wireless cellular network. Most users see between 20 - 80Mbps download, and 10-35Mbps upload, but we don't advertise a specific speed. Remember, if you aren't happy with your service you can get a full refund within 14 days!
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Is this really unlimited?Yes - we do not have any usage limits with our wirelesss internet service. Speed will not be limited after using a certain amount of data, either.
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Do I need to schedule an installation?No! It is plug-n-play. Another great thing about our service is that it is fully portable. You are not restricted to using it at one location. Both of our devices can be powered via any USB power connection and be taken anywhere there is cellular coverage on our supported networks.
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What is the refund policy?If within 14-days of starting your service, you are not satisfied - for any reason - simply let us know and we will provide a full refund and a return envelope to return your hotspot device. After the trial period is over, we can no longer accept refunds on the service or hardware. Have more questions about returns or our satisfaction guarantee? Open a live chat and ask a team member for help!
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What devices do you use to provide your service?We offer the choice between a portable battery powered hotspot and a home hub. While less portable, our home hub is ideal for 24/7 use and can be connected to your own wireless router for extended WiFi coverage! Ready to get started? Check our devices here
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How long does it take to ship my order?Please allow 1-2 days for order processing. Shipping itself takes only 1-2 days.
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Do you offer bulk pricing?Yes. If you have a use case for unrestricted portable LTE internet connections for your fleet, POS systems, IOT setups, please contact us at support@revoltbroadband.com. If you're interested in selling our services to your existing customer base, check out our dealer program.
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